CallSwitch Communicator App

CallSwitch balances simplicity with flexibility and highly advanced functionality designed to drive productivity and collaboration.

CallSwitch is our fully integrated hosted telecommunications platform making it your business choice for voice.
This powerful desktop and mobile application are specifically designed to take your customers’ business communications to a whole new level by simplifying customers’ day-to-day communications experience.

Stronger together in one app

We can assure you now is the time to throw out your old telephony hardware. It’s time to embrace the convenience, flexibility and adaptability of hosted VoIP telephony with CallSwitch.

It includes softphone, instant messaging, presence and management of your customers’ existing accounts.

The CallSwitch Mobile app allows users to utilise their smartphones as an extension, including video calling, call recorder, detailed call history and call forwarding & waiting. It is available on all iOS and Android smartphone devices.

How does it work?

We can assure you now is the time to throw out your old telephony hardware. It’s time to embrace the convenience, flexibility and adaptability of hosted VoIP telephony with CallSwitch.

Our CallSwitch platform allows users remote access to their office seamlessly integrated under a single unified telephone system. With this, your service is 100% hosted which means users simply need a VoIP telephone handset and an internet connection (which we can also provide if needed) to get started and it is expandable as your business requirement changes.

  • Employees can make calls from any device – it doesn’t have to be a traditional desk phone.
  • Users can make audio or video calls from their computer, smartphone, or tablet. They may be sitting anywhere in the world and still stay connected with each other.
  • A VoIP phone service adapts to any location, device, or working conditions.


CallSwitch comes with an extensive range of advanced call handling and management features, all operated through an easy-to-use interface. The full list of features is exhaustive, but the most regularly used are listed.

All the usual features are there, including call recording, extensions and conferencing, as well as front office applications like Auto Attendant and Receptionist. More advanced functionality lets your growing business push the boundaries of your phone system, including: ‘Find me/follow me’, which rings multiple devices at once so you never miss a call, and the ability to make and receive both business and personal calls on the same device, with clear billing data.

Our telephone software solution comes with an extensive range of advanced call handling and management features, all operated through an easy to use interface. The full list of features is exhaustive but the most regularly used are listed here:

VoIP for Small Businesses and Start-ups

How VoIP can kick start your business

We understand that being tied into lengthy contracts is not appealing for small business owners especially with the changing environment in 2020. This is why you can try CallSwitch free for 14 days, with a 30-day rolling contract and no commitment.

One of the biggest misconceptions about Voice over Internet Protocol (VoIP) is that many people believe that this phone system is only ideal for big businesses. VoIP has many features that small business owners can also take advantage of and is so easy to set-up.

VoIP for Medium Businesses

Growing rapidly and taking on more staff

VoIP is the future of telecommunications. The market for VoIP is growing by leaps and bounds every year, because it helps businesses large and small cut costs and even make more money.

CRM is what powers most customer interactions so your hosted telephony needs to integrate with it. Needless to say CallSwitch does. Compliance is forefront of many businesses minds and we can offer a 360 degree view of the CX to improve customer service and drive loyalty. PBX VS Hosted Why Unite PBX is a private telephone network, used by a company or organisation to make calls and control how they flow into the building.

VoIP for Large Businesses

Unified communications

VoIP is the future of telecommunications. Whether you are a call centre, a business with many different departments and teams or a company that does a high number of online meetings and webinars, hosted VoIP includes many amazing features as standard.

Our ‘Mix and Match’ pricing also mean that you can totally tailor your VoIP features by user’s needs so you don’t end up paying for features you won’t use.

VoIP is scalable

No business can afford to waste money and having VoIP means you can scale up when you need to choosing advanced features specific to your needs. Our ‘mix and match’ pricing gives you the flexibility to pick and chose the features that you require per user, so you are only paying for what you really need. With VoIP, employees are empowered to work from anywhere, so instead of renting more office space, and having to pay rent you can have them log in from any computer, or use any IP phone, and have them ‘telecommute’ using the same software that your call centres use, but they can work from home.

VoIP is a cheaper way to make

VoIP is best known for how cheap it is to make calls. VoIP is built upon the existing infrastructure of the internet, and because the voice data is cheaper to send over internet protocol compared to the circuit-switched PSTN internal calls are even free to make. Calls that connect to SIP addresses rather than phone numbers are cheaper still. Similarly, important business calls can be made from anywhere in the world.

Unified Communications

Unified Communications (UC) is a way to combine discrete technologies and platforms like Skype, email, phone, and fax into one program. Click an email and call the person that sent it to you. Receive a phone call and have the callers detail link with your CRM. With VoIP you, and your employees, will have all the tools you need to get the most out of your busy working week whether you’re in a physical office or remote working. uses 'cookies' to ensure that we give you the best experience on our website. By continuing to use our website, you’re agreeing to our use of cookies. If you would like to, you can change your cookie settings at any time. Privacy Policy